IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Firm and Consumer Interactions in the Metaverse: A Case Study of Indian Firms

Firm and Consumer Interactions in the Metaverse: A Case Study of Indian Firms
View Sample PDF
Author(s): Sonia Mukherjee (MIT World Peace University, India)
Copyright: 2024
Pages: 19
Source title: Consumer Experience and Decision-Making in the Metaverse
Source Author(s)/Editor(s): Theodore Tarnanidis (International Hellenic University, Greece)
DOI: 10.4018/979-8-3693-4167-4.ch007

Purchase

View Firm and Consumer Interactions in the Metaverse: A Case Study of Indian Firms on the publisher's website for pricing and purchasing information.

Abstract

Businesses are gradually shifting from the traditional models to newer business models with the adoption of metaverse. Consumers are expected to benefit immensely as a result of higher usage of metaverse technology in the different sectors such as healthcare, IT, travel and tourism, real estate, fashion brands and education, etc. India has a high potential of adopting the metaverse technology in the online gaming sector. However, numerous challenges such as dearth of investments, lack of infrastructure, dearth of rules and regulations, online fraud and harassment are part of the daily lives in today's world. Against this backdrop, the study examines the potential benefits and disadvantages of adopting the metaverse technology by business and brands and its interaction with consumers. Lastly, the study discusses the future of metaverse technology with emphasis on the gaming sector, its notable challenges associated with metaverse and the remedial measures and solutions which can be used for better integration of metaverse technology for business efficiency and consumer usage.

Related Content

Ahmad Ali Jan, Faheem Akhtar, Muhammad Zahid, Liaqat Ali, Mubashir Ali Khan. © 2026. 18 pages.
Talal H. Alsabhan, Muhammad Tahir. © 2026. 22 pages.
Maryum Bibi. © 2026. 24 pages.
Abdulrahman A. Albahouth, Muhammad Tahir. © 2026. 22 pages.
Kah Boon Lim, Sook Fern Yeo, Vivian Xin Yee Tan, Cheng Ling Tan. © 2026. 22 pages.
Le Thi My Danh, Nguyen Quynh Anh, Ly Thanh Truc, Nguyen Thi Thu Thao, Dinh Thi Bich Phuong, Le Thi Thu Huong. © 2026. 28 pages.
Qiu Chuqiao, Amin Jan, Parvez Alam Khan, Haseeb Ur Rahman, Muhammad Zahid. © 2026. 28 pages.
Body Bottom