Exploring Key Success Factors for ERP Systems in Schools

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Author(s): Priyanka Bhati (Indian Institute of Technology, Jodhpur, India)and Deepak Saxena (Indian Institute of Technology, Jodhpur, India)
Copyright: 2024
Pages: 26
Source title: Interdisciplinary Approach to Fostering Change in Schools
Source Author(s)/Editor(s): Ahmet Melih Güneş (Balikesir University, Turkey)and Eyup Yünkül (Balikesir University, Turkey)
DOI: 10.4018/979-8-3693-4119-3.ch006

Keywords: Educational Administration and Leadership / Educational Leadership & Administration / Information Science Reference / Knowledge Management and Library Science

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Abstract

Most sectors use ERP systems to automate business processes, improving the overall efficiency and effectiveness of the organizations. Notwithstanding the benefits, they are highly complex systems requiring careful planning for successful implementation. The education sector has adopted ERP to improve administrative operations and academic performance. This chapter explores the key success factors of ERP in schools. Drawing more insights from the adjacent literature on higher education institutes and small and medium-sized enterprises, important factors aligning with ERP in schools are top management support, training, customization, business process reengineering, change management strategy, module business fit, etc. This chapter ends with a suggested future direction for ERP implementation research in schools.

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