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Exploring ChatGPT's Impact on Intercultural Competence: Insights From Vietnamese EFL Teachers and Students
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Author(s): Thanh Thi Ngo (Foreign Trade University, Hanoi, Vietnam), Huong Thi Mai Ta (School of Foreign Languages, Thai Nguyen University, Thai Nguyen, Vietnam), Loan Thi To Nguyen (Hung Vuong University, Phu Tho, Vietnam)and Ngoc-Tung Vu (VNU University of Languages and International Studies, Hanoi, Vietnam)
Copyright: 2025
Pages: 38
Source title:
Intercultural Competence in Higher Education English Language Instruction
Source Author(s)/Editor(s): Ngoc- Tung Vu (VNU University of Languages and International Studies, Hanoi, Vietnam), Hanh Dinh (Vermont State University, USA), Thi Thu Hang Nguyen (VNU University of Languages and International Studies, Hanoi, Vietnam)and Huu Thanh Minh Nguyen (University of Foreign Language Studies, The University of Danang, Vietnam)
DOI: 10.4018/979-8-3693-3506-2.ch003
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Abstract
Intercultural competence (IC) is an essential component of effective communication, particularly in language education, where learners engage with diverse linguistic and cultural backgrounds. Integrating IC with linguistic proficiency empowers learners to confidently share perspectives and enhance communication. This research examines ChatGPT's impact on Vietnamese EFL learners, focusing on IC development. Interviews with two EFL teachers and six EFL students explore their views on using ChatGPT as a language input source. Grounded in Deardorff's (2004) IC pyramid model and Coleman's (1968) push and pull framework, this study identifies areas of agreement and divergence between teachers and students on using ChatGPT to enhance intercultural attitudes, knowledge, and skills. The discussion addresses adapting to the global landscape and ethical issues related to intellectual property and academic integrity. The study concludes with reflections, implications, and recommendations for future research, highlighting technological advancements in foreign language education in non-English speaking countries.
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