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Evaluation of Health Information Systems: Challenges and Approaches
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Author(s): Elske Ammenwerth (University for Health Sciences, Medical Informatics and Technology (UMIT), Austria), Stefan Gräber (University Hospital of Saarland, Germany), Thomas Bürkle (University of Münster, Germany)and Carola Iller (University of Heidelberg, Germany)
Copyright: 2009
Pages: 16
Source title:
Medical Informatics in Obstetrics and Gynecology
Source Author(s)/Editor(s): David Parry (Auckland University of Technology, New Zealand)and Emma Parry (University of Auckland, New Zealand)
DOI: 10.4018/978-1-60566-078-3.ch018
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Abstract
This chapter summarizes the problems and challenges which occur when health information systems are evaluated. The main problem areas presented are the complexity of the evaluation object, the complexity of an evaluation project, and the motivation for evaluation. Based on the analysis of those problem areas, the chapter then presents recommendations how to address them. In particularly, it discusses in more detail what benefits can be obtained from applying triangulation in evaluation studies. Based on the example of the evaluation of a nursing documentation system, it shows how both the validation of results and the completeness of results can be supported by triangulation. The authors hope to contribute to a better understanding of the peculiarities of evaluation.
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