Efficiency Theories: The State-of-the-Art

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Author(s): Vojko Potocan (University of Maribor, Slovenia)and Matjaz Mulej (University of Maribor, Slovenia)
Copyright: 2014
Pages: 23
Source title: Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Fernando Moreira (Portucalense University, Portugal)and João Varajão (Universidade de Trás-os-Montes e Alto Douro, Braga, Portugal)
DOI: 10.4018/978-1-4666-4373-4.ch007

Keywords: Business & Management / Business Information Systems / Business Science Reference / Enterprise Information Systems

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Abstract

To some authors and scientists the concepts effectiveness and efficiency are significantly different. To others, they mean the same; while to a third group the truth about them lies somewhere between these two extremes. This chapter provides an overview of efficiency theories. It finds that the term efficiency covers both doing the right thing and doing the thing right. Efficiency is not limited to internal factors of success, nor should effectiveness only be seen as a term pertaining to the outer factors of success of a human origin, organization source, or inherent in national, local, or international regions.

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