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E-Learning and Digital Transformation: Lessons Learned, Challenges, Moving Forward
Abstract
Continuing education has been facing a challenging time for institutions of higher learning throughout the globe. In response to the COVID-19 pandemic, many institutions have pivoted to online instruction or employed a hybrid approach to content delivery and student interaction. Important lessons have been learned during this health crisis in which institutions pivoted much of their content online and continued to teach, such as delivering online laboratory exercises. However, many challenges have been identified and solved: delivery of online experiential material, providing internet access for students with poor or non-existent internet access and technology, and maintaining an accreditation schedule. The lessons learned will be investigated and the positive impact on distance education moving forward at different institutions located over 11,000 km apart. As a result, the authors recommend institutions need to significantly develop and apply digital transformation in their administrative and educational systems.
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