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DYONIPOS: Proactive Support of Knowledge Workers
Abstract
Efficient and effective knowledge management plays an increasingly important role in knowledge intensive organizations. The research project DYONIPOS focuses on detecting the knowledge needs of knowledge workers and automatically providing this required knowledge just in time. The prototype DYONIPOS generates new knowledge out of artifacts, while avoiding additional work and violations of the knowledge worker’s privacy. The knowledge is made accessible through semantic linkage of the relevant information from existing repositories. In addition DYONIPOS creates an individual and an organizational knowledge data base to achieve the knowledge. This chapter is structured as follows: the introduction section describes the current knowledge management approach and the new approach with use of the DYONIPOS prototype. The background section addresses the relation between the applied approach and the challenge in E-Government, summarizes the aims of the research project DYONIPOS and delivers also insight into the topic knowledge management by describing and criticizing the “SECImodel” according to Ikujiro Nonaka and Hirotaka Takeuchi. After this the research project DYONIPOS, the semantic and knowledge discovery technologies used are presented as well as the use case project DYONIPOS showing the results of the first and the second test and screenshots of the updated DYONIPOS application. The chapter concludes with presentation of the benefits and the technical advantages of the prototype DYONIPOS.
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