Dynamic Capacity Management (DCAMM™) in a Hospital Setting

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Author(s): Pierce Story (GE Healthcare, USA)
Copyright: 2012
Pages: 23
Source title: Management Engineering for Effective Healthcare Delivery: Principles and Applications
Source Author(s)/Editor(s): Alexander Kolker (Children's Hospital of Wisconsin, USA)and Pierce Story (GE Healthcare, USA)
DOI: 10.4018/978-1-60960-872-9.ch002

Keywords: Health Information Systems / Medical Information Science Reference / Medicine & Healthcare

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Abstract

DCAMM starts with an analysis of dynamic demand, matched against dynamic capacity. This brings forth simple yet important operational concepts that take a dynamic, “systems” level view of the entire care structure (e.g. a hospital or a community). Using specially designed simulation models and the power of predictive analytics, we can achieve a very different perspective on the variability and interdependencies that were once considered chaos. By “managing to” the variation, and understanding and predicting the dynamism of the system, concepts such as “Dynamic Standardization” and “Outlier Management” can augment the existing, static process improvement systems such as Lean and Six Sigma. This chapter will provide an overview of the concepts and structures necessary to profoundly change the way our hospitals, and health systems, are managed.

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