Diversity, Equity, and Inclusion: Impact on Multi-Generational Workforce Engagement and Productivity in the Post-Pandemic Era

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Author(s): P. Bhanumathi (M.S. Ramaiah Institute of Management, India), R. Jeevitha (M.S. Ramaiah Institute of Management, India)and M. Anjali Naidu (M.S. Ramaiah Institute of Management, India)
Copyright: 2024
Pages: 18
Source title: Effective Human Resources Management in the Multigenerational Workplace
Source Author(s)/Editor(s): Angela M. Even (Purdue University, USA)and Bryan Christiansen (Southern New Hampshire University, USA)
DOI: 10.4018/979-8-3693-2173-7.ch012

Keywords: Business Science Reference / Human Resource Management / Knowledge Management and Library Science / Management Science

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Abstract

Over the past few years, the COVID-19 pandemic has severely impacted organizations' working culture. Many organizations have gone into transformations to manage their workforce remotely and obtain the best out of the situation. To an extent, this model has yielded results in a few industries in which coming to the workplace need not be a constraint, but a few other industries suffered huge losses. The post-pandemic scenario has brought more unexpected challenges in the workplace in terms of quality of employee engagement and the increased distance in in-person work environments. The multigenerational workforce is a common scenario in large-scale organizations with a good amount of legacy. Handling such challenges requires a great understanding of the field data and doing analytics to derive some insights used to make meaningful decisions.

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Diversity, Equity, and Inclusion: Impact on Multi-Generational Workforce Engagement and Productivity in the Post-Pandemic Era

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