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Dimensions of Student Satisfaction on Online Programs

Dimensions of Student Satisfaction on Online Programs
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Author(s): Petek Askar (Hacettepe University, Turkey), Oktay Dönmez (Hacettepe University, Turkey), Gonca Kizilkaya (Hacettepe University, Turkey), Volkan Çevik (Hacettepe University, Turkey)and Kerem Gültekin (Hacettepe University, Turkey)
Copyright: 2005
Pages: 6
Source title: Encyclopedia of Distance Learning
Source Author(s)/Editor(s): Caroline Howard (HC Consulting, USA), Judith V. Boettcher (Designing for Learning, USA), Lorraine Justice (Hong Kong Polytechnic University, Hong Kong), Karen D. Schenk (K. D. Schenk and Associates Consulting, USA), Patricia L. Rogers (Bemidji State University, USA)and Gary A. Berg (California State University Channel Islands (Retired), USA)
DOI: 10.4018/978-1-59140-555-9.ch085

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Abstract

This research studies on the evaluation of online courses are usually conducted for investigating the differences between face-to-face and Web-based environments with respect to achievement. Most of the findings indicated “no significant difference” (Russell, 1999). However, only looking at achievement as a quality measure is reducing the complex phenomena into a single variable. Therefore, an analysis of the system with its components is needed.

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