Digital Cities: Towards Connected Citizens and Governance

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Author(s): Leonidas Anthopoulos (TEI Larissa, Greece)and Panos Fitsilis (TEI Larissa, Greece)
Copyright: 2010
Pages: 17
Source title: Politics, Democracy and E-Government: Participation and Service Delivery
Source Author(s)/Editor(s): Christopher G. Reddick (University of Texas at San Antonio, USA )
DOI: 10.4018/978-1-61520-933-0.ch017

Keywords: Electronic Government / Government & Law / Information Science Reference

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Abstract

The digital cities, from their online forms such as America-On-Line and Kyoto cases, to their ubiquitous forms such as Beijing, Hull (UK) and Trikala (Greece) cases, have achieved in simplifying citizen access to Local and Central Government services. Early digital cities succeed in delivering improved public services to citizens even with no digital skills, closing digital divide and establishing digital areas of trust in local communities. This chapter presents the evolution of the digital cities, from the web to the ubiquitous architecture, which can deliver multiple services to different target groups and can behave as a common “interface” between citizens and all kinds of public agencies. The chapter will focus on the latest digital city architecture, and on the experiences from the digital city of Trikala (Greece), in order to present how digital city impacts local attitudes regarding e-Government. Moreover, the chapter will attempt to evaluate digital city’s progress and its performance concerning citizen contacts to e-Government.

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