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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Developing a Knowledge Management Portal

Developing a Knowledge Management Portal
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Author(s): Thomas W. Parsons (Loughborough University, UK)
Copyright: 2007
Pages: 5
Source title: Encyclopedia of Portal Technologies and Applications
Source Author(s)/Editor(s): Arthur Tatnall (Victoria University, Australia)
DOI: 10.4018/978-1-59140-989-2.ch039

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Abstract

Knowledge management has been heralded as an important component of a successful business strategy, yet how does a company implement a knowledge management (KM) strategy that provides a return? Since the advent of KM, the academic literature and practitioner’s guides have been awash with KM strategies that guarantee substantial economic returns. Unfortunately, these KM systems also require a substantial initial investment, and hence it is becoming increasingly difficult to justify expenditure on knowledge-based activities (Ellinger, Ellinger, Yang, & Howton, 2002). Academic research has shown that knowledge is the main asset of an organization and provides the sole means by which an organisation can innovate to create a sustainable competitive advantage (Kandampully, 2002). The pharmaceutical industry is a prominent example of such a knowledge driven environment, where the complex processes of drug development are viewed by many to be an ideal environment in which to derive tangible value from the adoption of a knowledge management strategy (Gunnlaugsdottir, 2003).

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