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Designing Chatbots for Educational Leadership
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Author(s): Vijay Anant Athavale (Walchand Institute of Technology, India), P. Selvakumar (Department of Science and Humanities, Nehru Institute of Technology, Coimbatore, India), S. Poorani (Kongu Engineering College, India), Taruna Anand (Graphic Era University, Dehradun, India)and Devendra Singh Rathore (Lakshmi Narain College of Technology, India)
Copyright: 2025
Pages: 24
Source title:
Chatbots in Educational Leadership and Management
Source Author(s)/Editor(s): Austin Musundire (University of Limpopo, South Africa)
DOI: 10.4018/979-8-3693-8734-4.ch008
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Abstract
The introduction of chatbots into educational leadership marks a significant shift in how educational institutions approach both administrative and pedagogical challenges. At its core, chatbot design for educational leadership requires a comprehensive understanding of the specific goals and challenges faced by educational institutions. These goals may include improving administrative efficiency, providing personalized student support, facilitating professional development, and enhancing communication among stakeholders. To address these objectives, chatbots must be tailored to perform a variety of functions, ranging from automating routine administrative tasks such as scheduling and inquiries to delivering targeted educational content and feedback.The design process begins with identifying the primary use cases and functionalities that the chatbot will serve. For educational leadership, this often involves creating chatbots that can handle tasks such as managing schedules, tracking student progress, answering frequently asked questions, and providing access to resources.
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