Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Design and Implementation of Trust Enabling Functions

Design and Implementation of Trust Enabling Functions
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Author(s): Jeanette Lemmergaard (University of Southern Denmark, Denmark), Damien Brigth (University of Southern Denmark, Denmark), Christopher Gersbo-Møller (University of Southern Denmark, Denmark) and Tim Hansson (University of Southern Denmark, Denmark)
Copyright: 2008
Pages: 20
Source title: Handbook of Research on Digital Information Technologies: Innovations, Methods, and Ethical Issues
Source Author(s)/Editor(s): Thomas Hansson (University of Southern Denmark, Denmark)
DOI: 10.4018/978-1-59904-970-0.ch027


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Through a case study based on a knowledge-sharing community of Danish plant growers, this chapter examines how an IT system can be designed to support strategic knowledge-sharing between firms participating in an industry-based virtual community. A suitable environment for trust is seen as an important part of making the community function effectively. Therefore, the system aims to support community members in making trust decisions related to knowledge-sharing. In the presented system decisions are based on digital evidence in the form of system-managed credentials. The chapter presents a model for trust, reputation, and performance management which supports the needs of the specific type of knowledge-sharing community. Further, the model is linked to an underlying public key infrastructure framework which supports the secure exchange of information and credentials between community members.

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