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How to Design, Develop, and Deliver Successful E-Learning Initiatives
Abstract
The purposes of this chapter are three-fold: (1) to present findings in investigating the success factors for designing, developing and delivering e-learning initiatives, (2) to examine the applicability of Information Systems theories to study e-learning success, and (3) to demonstrate the usefulness of action research in furthering understanding of e-learning success. Inspired by issues and challenges experienced in developing an online course, a process approach for measuring and assessing e-learning success is advanced. This approach adopts an Information Systems perspective on e-learning success to address the question of how to guide the design, development, and delivery of successful e-learning initiatives. The validity and applicability of the process approach to measuring and assessing e-learning success is demonstrated in empirical studies involving cycles of action research. Merits of this approach are discussed, and its contributions in paving the way for further research opportunities are presented.
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