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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Decision Support Systems in Small Businesses

Decision Support Systems in Small Businesses
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Author(s): Yanqing Duan (University of Luton, UK)and Mark Xu (University of Portsmouth, UK)
Copyright: 2009
Pages: 4
Source title: Encyclopedia of Information Science and Technology, Second Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-026-4.ch155


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Decision support systems (DSSs) are widely used in many organisations (Arslan et al., 2004; Belecheanu et al., 2003; Dey, 2001; Gopalakrishnan et al., 2004; Lau et al., 2001; Puente et al., 2002). However, there is a common tendency to apply experience and techniques gained from large organisations directly to small businesses, without recognising the different decision support needs of the small business. This article aims to address the issues related to the development and the implementation of DSSs in small business firms. Our arguments are based on evidence drawn from a large body of DSS literature and an empirical study conducted by the authors in the UK manufacturing sector.

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