Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Creating and Sustaining Meta Organizational Memory: A Case Study

Creating and Sustaining Meta Organizational Memory: A Case Study
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Author(s): Susan G. McIntyre (Defence R&D, Canada)
Copyright: 2009
Pages: 17
Source title: Building Organizational Memories: Will You Know What You Knew?
Source Author(s)/Editor(s): John P. Girard (Minot State University, USA)
DOI: 10.4018/978-1-59904-540-5.ch013


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The case study of the Chemical, Biological, Radiological-Nuclear, and Explosives (CBRNE) Research and Technology Initiative (CRTI), a Canadian government meta-organizational collaborative initiative, is presented. Multiple federal departments and agencies have a joint responsibility for creating a knowledge base and a national memory for the purposes of protecting the country against CBRNE threats posed by terrorists. The conditions of a meta-organization present particular opportunities and challenges for organizational learning and organizational memory. Organizational learning and knowledge management theory provide the premises for addressing these issues. An intentional knowledge management strategy has been instrumental in organizational learning, resulting in a knowledge base for a collective organizational memory. Ongoing challenges are being addressed by the strategy.

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