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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Contracting Mechanisms in the IS/IT Outsourcing Phenomenon

Contracting Mechanisms in the IS/IT Outsourcing Phenomenon
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Author(s): Abdulwahed Mohammed Khalfan (College of Business Studies, Kuwait), Majed Z. Al-Hajery (College of Business Studies, Kuwait) and Khamis Al-Gharbi (Sultan Qaboos University, Oman)
Copyright: 2005
Pages: 6
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch104

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Abstract

As organisations need diverse and high quality IS/IT services to survive and excel in the rapidly changing business environment (Lacity & Willcocks, 2001), regular attempts have been made by organisations to sustain competitiveness through increasing their investments in IS/IT operations and resources. However, this has pushed for pursuing different options and alternatives as organisations strive to maximise their flexibility and control (Lacity, Willcocks, & Feeny, 1996). To accomplish this objective, more and more organisations are constantly looking to IS/IT outsourcing by external vendors as a viable option rather than pursuing in-house IT developments (Lacity & Willcocks).

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