Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Comparing Expert Systems and Agent Technology for KM

Comparing Expert Systems and Agent Technology for KM
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Author(s): Tor Guimaraes (Tennessee Technological University, USA)
Copyright: 2007
Pages: 23
Source title: Emerging Information Resources Management and Technologies
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-286-2.ch014


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Agent technology offers a new means of effectively managing knowledge and addresses complex decision processes which heretofore appeared intractable. This chapter presents an overview and comparison of expert system and agent technologies, and shows the latter as a powerful extension in artificial intelligence for systems development. To illustrate, a system developed first using an expert system approach and then an agent-based approach are used to identify the strengths and weaknesses of the agent-based approach. Last, the practical implications of a company adoption of agent-based technology for systems development are addressed.

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