Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Communities of Practice as a Source of Open Innovation

Communities of Practice as a Source of Open Innovation
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Author(s): Diane-Gabrielle Tremblay (University of Quebec, Canada)
Copyright: 2018
Pages: 9
Source title: Encyclopedia of Information Science and Technology, Fourth Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-2255-3.ch435


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In this entry, we first define this new form of learning and knowledge management that is communities of practice. We present the concept as described by the creators of the concept but also comment on the role of these communities in organizational learning or informal learning. We follow with some of the results, centering on the conditions of success and challenges that emerge, as well as limits in the learning and sharing process, which are often underestimated. We highlight some results from a research on communities of practice in Canada, in particular the main conditions and challenges of such new modes of knowledge creation and management, which don't always work automatically. We compare these results to other recent research. Research clearly confirms that participants' commitment and motivation in the project, dynamism and continuity of leadership, organizational support and recognition of employees' involvement are the key elements in a community of practice, and they can contribute to open innovation.

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