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Communication in the Manufacturing Industry: An Empirical Study of the Management of Engineering Drawing in a Shipyard
Abstract
This chapter is based on a case study of one shipyard’s effort to make the flow of engineering drawings feeding into its production process more reliable. To construct a ship, detailed drawings of every part of the product is an essential input. For these drawings to be reliable, they must include all relevant information, they have to follow each other in a proper line of order, and they should be released according to production milestones. In the shipyard in this study, an analysis was initiated to explore the management of engineering drawing. The main findings show that the usability of ICT is limited for this purpose, and that to really make an effort in order for engineering drawings to be reliable, a more basic understanding of the interpersonal communication at work in a one-off project environment is fundamental.
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