Collaboration 2.0 through the New Organization (2.0) Transformation

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Author(s): Imed Boughzala (TELECOM Business School, France)
Copyright: 2012
Pages: 16
Source title: Knowledge Management 2.0: Organizational Models and Enterprise Strategies
Source Author(s)/Editor(s): Imed Boughzala (Institut TELECOM, France)and Aurelie Dudezert (Ecole Centrale Paris, France)
DOI: 10.4018/978-1-61350-195-5.ch001

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

This chapter introduces a new holistic organization transformation (i.e. Organization 2.0) caused by changes in the act of collaboration (i.e. Collaboration 2.0) due to the emergence of Web 2.0 technologies and their use by a new generation of people called Gen Y. Organization 2.0 is based on Social Capital where end-user participation, emergence of social networks and online communities, mass collaboration, and open innovation, have become new levers to put collective intelligence (e.g. crowdsourcing) at the service of the organization, to boost its performance, and to develop its creative capabilities. This chapter tries to sort out confusion that may exist between different concepts like Web 2.0, Enterprise 2.0, Collaboration 2.0, Management 2.0, KM 2.0, Organization 2.0, et cetera.

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Collaboration 2.0 through the New Organization (2.0) Transformation

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