Collaboration for Supporting the Externalization of the Travel Narratives of the Elderly: A Case Study

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Author(s): Nanae Shirozu (West Japan Marketing Communications Inc., Japan & Osaka University, Japan)and Mitsunori Matsushita (Kansai University, Japan)
Copyright: 2018
Pages: 18
Source title: Content Generation Through Narrative Communication and Simulation
Source Author(s)/Editor(s): Takashi Ogata (Iwate Prefectural University, Japan)and Shin Asakawa (Tokyo Woman’s Christian University, Japan)
DOI: 10.4018/978-1-5225-4775-4.ch015

Keywords: Digital Communications / Information Science Reference / Media & Communications

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Abstract

The goal of this chapter is to explore a system to assist elderly travelers who are not familiar with computers in externalizing information about their travel experiences and in accumulating this information in the form of travel narratives. To accomplish this, the authors focused on dialogue about travel experiences and proposed a co-creation environment that supports interaction that elicits information about the travel experiences of the elderly. In this environment, an elderly person becomes a speaker, and a person close to the elderly person becomes a listener. Participatory observation and externalization interviews about travel experiences were conducted. In general, this study found that an elderly subject became more involved and responsive with more cohesive stories when paired with a listener equipped with relevant information. The design guidelines of the co-creation environment were formulated based on the findings.

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Collaboration for Supporting the Externalization of the Travel Narratives of the Elderly: A Case Study

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