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Cognitive Ergonomics in Smart Manufacturing: Aligning Technology With Human Capabilities

Cognitive Ergonomics in Smart Manufacturing: Aligning Technology With Human Capabilities
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Author(s): Mohd Dahlan Abdul Malek (Universiti Malaysia Sabah, Malaysia)and Ida Shafinaz Mohamed Kamil (Universiti Malaysia Sabah, Malaysia)
Copyright: 2026
Pages: 30
Source title: Integrating Digital Innovation and Integrated Frameworks in Manufacturing
Source Author(s)/Editor(s): Siddhartha Paul Tiwari (Google Asia Pacific, Singapore), Eliseo A. Aurellado (Southeast Asia Interdisciplinary Development Institute, Philippines)and Adi Fahrudin (Universitas Bhayangkara Jakarta Raya, Indonesia)
DOI: 10.4018/979-8-3373-1082-4.ch007

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Abstract

The rise of smart manufacturing under Industry 4.0 demands a harmonious integration between advanced technology and human cognitive abilities. This paper explores the role of cognitive ergonomics in ensuring that complex systems, automation, and artificial intelligence are designed to support, rather than overwhelm, the human operator. By focusing on cognitive load, decision-making processes, mental models, and user interfaces, this study emphasizes the importance of human-centred design in smart work environments. Through a review of empirical research and case studies, the paper highlights the psychological challenges and opportunities arising from human-technology interaction in manufacturing settings. Practical recommendations are provided for optimizing task design, reducing mental fatigue, and improving performance and well-being in technologically advanced workplaces. The paper argues that aligning technological innovation with psychological capabilities is critical to achieving sustainable productivity and employee satisfaction in smart manufacturing systems.

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