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Citizen-Centric Access to E-Government Information Through Dynamic Taxonomies

Citizen-Centric Access to E-Government Information Through Dynamic Taxonomies
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Author(s): Giovanni M. Sacco (Università di Torino, Italy)
Copyright: 2013
Pages: 12
Source title: Human-Centered System Design for Electronic Governance
Source Author(s)/Editor(s): Saqib Saeed (Department of Computer Information Systems, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia)and Christopher G. Reddick (University of Texas at San Antonio, USA )
DOI: 10.4018/978-1-4666-3640-8.ch003

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Abstract

This chapter focuses on dynamic taxonomies, a semantic model for the transparent, guided, user-centric exploration of complex information bases. Although this model has an extremely wide application range, it is especially interesting in the context of e-government because it provides a single framework for the access and exploration of all e-government information and, differently from mainstream research, is citizen-centric, i.e., intended for the direct use of end-users rather than for programmatic or agent-mediated access. This chapter provides an example of interaction and discusses the application of the model to many diverse e-government areas, going from e-services to disaster planning and risk mitigation.

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