Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Chief Knowledge Officers

Chief Knowledge Officers
View Sample PDF
Author(s): Richard T. Herschel (St. Joseph’ s University, USA)
Copyright: 2009
Pages: 5
Source title: Encyclopedia of Information Science and Technology, Second Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-026-4.ch086


View Chief Knowledge Officers on the publisher's website for pricing and purchasing information.


Knowledge management (KM) refers to a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness, and learning across the organization. KM typically takes the form of programs that are tied to organizational objectives and are intended to lead to the achievement of specific outcomes such as shared intelligence, improved performance, competitive advantage, or higher levels of innovation. Knowledge management focuses on developing and maintaining intellectual capital across the organization. It attempts to bring under one set of practices various strands of thought and practice relating to: • Harnessing the effective use of data, information, and know-how in a knowledge-based organization and economy • The idea of the learning organization • Various enabling organizational practices such as communities of practice and corporate yellow page directories for accessing key personnel and expertise • Various enabling technologies such as knowledge bases and expert systems, help desks, corporate intranets and extranets, and content management systems (Wikipedia, 2007). Beginning in the 1990s, the person responsible for directing and coordinating these activities for organizations was oftentimes designated the chief knowledge office (CKO).

Related Content

Christine Kosmopoulos. © 2022. 22 pages.
Melkamu Beyene, Solomon Mekonnen Tekle, Daniel Gelaw Alemneh. © 2022. 21 pages.
Rajkumari Sofia Devi, Ch. Ibohal Singh. © 2022. 21 pages.
Ida Fajar Priyanto. © 2022. 16 pages.
Murtala Ismail Adakawa. © 2022. 27 pages.
Shimelis Getu Assefa. © 2022. 17 pages.
Angela Y. Ford, Daniel Gelaw Alemneh. © 2022. 22 pages.
Body Bottom