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Chatbots for Leadership Support: Decision-Making and Advisory Roles

Chatbots for Leadership Support: Decision-Making and Advisory Roles
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Author(s): Mustafa Kayyali (HE Higher Education Ranking, Syria)
Copyright: 2025
Pages: 28
Source title: Chatbots in Educational Leadership and Management
Source Author(s)/Editor(s): Austin Musundire (University of Limpopo, South Africa)
DOI: 10.4018/979-8-3693-8734-4.ch006

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Abstract

This chapter addresses the rising use of chatbots in leadership, notably their utility in assisting decision-making and advising roles. As artificial intelligence (AI) continues to permeate organizational systems, chatbots are emerging as key tools in streamlining leadership responsibilities and delivering real-time advising support. The chapter digs into the methods by which chatbots aid leaders in complex decision-making processes, delivering analytical insights and recommendations based on data-driven techniques. Moreover, the advising role of chatbots is investigated, demonstrating how these AI systems increase leadership capacities by giving continual feedback, resource allocation techniques, and problem-solving support. By integrating chatbots into leadership frameworks, companies, particularly in educational contexts, can boost efficiency and develop more dynamic leadership structures. The chapter finishes by analyzing the technological constraints and potential future developments of chatbots in educational leadership and administration.

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