Chatbots as Motivational Agents: Chatbots – The Value of a Digital Tool in Pedagogy

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Author(s): Huong-Tra Le-Nguyen (Foreign Trade University, Vietnam)and Trung Thanh Tran (Pixta, Vietnam)
Copyright: 2023
Pages: 29
Source title: Trends, Applications, and Challenges of Chatbot Technology
Source Author(s)/Editor(s): Mohammad Amin Kuhail (Zayed University, UAE), Bayan Abu Shawar (Al-Ain University, UAE)and Rawad Hammad (University of East London, UK)
DOI: 10.4018/978-1-6684-6234-8.ch006

Keywords: Computer Science & IT / Engineering Science Reference / Web Technologies / Web Technologies & Engineering

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Abstract

Chatbots have offered numerous useful applications to a range of market industries due to their absolute benefit of saving costs and eliminating unneeded work for employees. This state had a greater impact on other features than on itself. With the aid of chatbots, the efficiency, competency, and productivity of labor and processes have been maximized on a scale that transcends human capabilities. As a result of such a profitable conclusion for firms and businesses, which stimulates additional skills of both humans and machines, it is argued that chatbots are not only a useful tool but also motivational agents.

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