Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Business Process Redesign in Implementing E-Governement in Ireland

Business Process Redesign in Implementing E-Governement in Ireland
View Sample PDF
Author(s): Martin Hughes (National University of Ireland (NUI), Galway, Ireland), Murray Scott (National University of Ireland (NUI), Galway, Ireland) and Willie Golden (National University of Ireland (NUI), Galway, Ireland)
Copyright: 2008
Pages: 10
Source title: Electronic Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
DOI: 10.4018/978-1-59904-947-2.ch019


View Business Process Redesign in Implementing E-Governement in Ireland on the publisher's website for pricing and purchasing information.


Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government’s e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.

Related Content

Özge Önkan, Zeynep Arikan. © 2022. 36 pages.
Arun Kumar G. Hiremath, Roopa G. M., Naveen Kumar K. R.. © 2022. 23 pages.
Mangesh Manikrao Ghonge, Sulakshana Mane, Devasis Pradhan. © 2022. 25 pages.
Alaattin Parlakkılıç. © 2022. 20 pages.
Syed Abbas. © 2022. 22 pages.
Pinki Saini, Unaiza Iqbal, Mazia Ahmed, Devinder Kaur. © 2022. 24 pages.
Subhodeep Mukherjee, Venkataiah Chittipaka, Manish Mohan Baral. © 2022. 29 pages.
Body Bottom