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Building Collaboration in a Multigenerational Workforce: Intergenerational Inclusivity and Mental Health as Key Drivers of Workplace Productivity
Abstract
Fostering collaboration among different age groups is not just a cultural moral value but a strategic necessity in increasingly multigenerational workplaces. This chapter explores the interrelations of intergenerational inclusivity and employee mental health on workplace productivity. Creating successful collaboration can no longer be taken for granted when five different generations are part of the workforce. It needs to be designed and promoted strategically. This chapter suggests a conceptual framework that reframes workplace productivity not as a direct result of mental health but as one significantly influenced by social dynamics. Empirical findings indicate that mental health alone does not significantly influence productivity. In an inclusive workplace, well-being is more likely to convert into sustained performance. Further, intergenerational inclusivity is a protective factor from the negative impact of psychological distress, addressing how much the workforce can function effectively despite the stress.
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