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Avatars and Digital Identity: Branding in the Metaverse

Avatars and Digital Identity: Branding in the Metaverse
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Author(s): Gema Bonales-Daimiel (Complutense University of Madrid, Spain)and Belén Moreno-Albarracín (San Jose State University, USA)
Copyright: 2025
Pages: 28
Source title: AI Impacts on Branded Entertainment and Advertising
Source Author(s)/Editor(s): Blanca Miguélez-Juan (University of the Basque Country, Spain)and Sara Rebollo-Bueno (Universidad Loyola Andalucía, Spain)
DOI: 10.4018/979-8-3693-3799-8.ch012

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Abstract

Considering avatars as virtual identities in digital universes, and according to the scarcity of previous research on the impact generated by them, this study delves into avatars' emergence as personal brands within metaverses, assessing the mediation of AI in the design process and evaluating the impact of avatars on user experience and advertising. After carrying out a mixed methodology based on a survey to users, interviews to active companies in metaverses and avatars design specialists; and a content analysis of metaverse platforms, it's been proved that avatars are revolutionizing digital communications, allowing immersive interactions and the implementation of virtual experiences as advertising formats. Findings also reveal the relevance of AI in the design process, promoting that virtual identities match real personalities through customization and encouraging connections between users and brands that go beyond the screen.

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