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Automation in Ghost Kitchens: Exploring the Role of Robotics in Revolutionizing Food Service Operations
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Author(s): Gurucharan Singh (Maharishi Markandeshwar University, Mullana, India)and Rakesh Sharma (Maharishi Markandeshwar University, Mullana, India)
Copyright: 2026
Pages: 26
Source title:
AI and the Future of Smart Cooking
Source Author(s)/Editor(s): Ankit Shukla (Rajamangala University of Technology, Thanyaburi, Thailand), Nagendra Yadav (Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education, Manipal, India), Partho Pratim Seal (Manipal Academy of Higher Education, India)and Abhishek Tiwari (Burapha University International College, Thailand)
DOI: 10.4018/979-8-3373-4042-5.ch004
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Abstract
Ghost kitchens, sometimes called cloud or dark kitchens, are a fast growing subset of the food service industry that focusses solely on delivery and does not have any dining areas. These facilities offer a cost-effective and scalable strategy to meet the growing demand for online meal delivery. However, they face substantial challenges, such as the need for stringent quality control and sanitary measures, intense operating pressure, and a lack of available workers. In order to tackle these difficulties, automation—especially through robotics—is becoming an essential tool for creativity and efficiency. In this chapter, we look at how robotics is changing the face of ghost kitchen operations by automating mundane but necessary tasks like chopping, cooking, plating, packaging, and cleaning. Autonomous cooking systems, robotic arms, and AI-driven inventory and order management technologies are all investigated. This chapter delves into how modern technologies are changing the nature of the workforce, looking at the pros and cons of job loss and new skill acquisition.
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