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Applying the Quality Loss Function in Healthcare

Applying the Quality Loss Function in Healthcare
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Author(s): Elizabeth Cudney (Missouri University of Science and Technology, USA)and Bonnie Paris (University of Missouri-Rolla, USA)
Copyright: 2008
Pages: 6
Source title: Encyclopedia of Healthcare Information Systems
Source Author(s)/Editor(s): Nilmini Wickramasinghe (Illinois Institute of Technology, USA)and Eliezer Geisler (Illinois Institute of Technology, USA)
DOI: 10.4018/978-1-59904-889-5.ch014

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Abstract

Using the quadratic loss function is one way to quantify a fundamental value in the provision of health care services: we must provide the best care and best service to every patient, every time. Sole reliance on specification limits leads to a focus on “acceptable” performance rather than “ideal” performance. This paper presents the application of the quadratic loss function to quantify improvement opportunities in the healthcare industry.

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