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Applied Informal Problem-Solving through Self-Discovery Online: An Approach
Abstract
People often refer to the World Wide Web (WWW) and the Internet to conduct ad hoc and informal problem-solving. Their success in their endeavors has depended on a wide range of information access and crowd-sourcing; deeper analysis of problems; and growing self-efficacy through acclimating into certain problem-solving groups (with attendant new identities) and the “takeaway” learning by abstracting the problem-solving process. This chapter suggests that a greater awareness of site and online resource designers about the steps of problem-solving may enhance the building of self-discovery learning affordances for every phase of the informal problem-solving process.
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