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Analysis of Technology as a Factor of Resilience in the Agri-Food Supply Chain
Abstract
Distribution companies in the Spanish agri-food sector have shown a high level of resilience during the COVID-19 crisis, as they have always guaranteed a high availability of product in stores (more than 90%) despite the changes in demand themselves from such an uncertain context. The scientific literature already identifies some specific factors that can positively influence the robustness of their logistics processes, such as proximity supply models, collaboration between value chain actors, and customer-oriented strategies. But this chapter seeks to delve into the relevance that technology can have as an element of supply chain resilience, concluding that it is an important but not yet determining factor. The companies that took part in the study, which represent more than 50% of the Spanish agri-food distribution, have shown that the technological capacity of their companies does not have a direct correlation with their current level of resilience, although in at the same time, they consider it a binomial that has a lot of potential and needs to be developed.
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