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An Evidence-Based Journey of Organizational Change and Development Through Human-Centered Design

An Evidence-Based Journey of Organizational Change and Development Through Human-Centered Design
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Author(s): Simon Lau (Still Point Consulting Ltd, UK)
Copyright: 2019
Pages: 8
Source title: Evidence-Based Initiatives for Organizational Change and Development
Source Author(s)/Editor(s): Robert G. Hamlin (University of Wolverhampton, UK), Andrea D. Ellinger (The University of Texas at Tyler, USA) and Jenni Jones (University of Wolverhampton, UK)
DOI: 10.4018/978-1-5225-6155-2.ch049

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Abstract

The author takes a systemic approach to organizational change and development applying organizational psychology, gestalt group dynamics, and their intersection with human-centered design. The intervention centers on senior leaders in an international, private sector company based in Singapore with global operations in over 60 countries. The company is going through significant change, a result of entering a period of loss making performance, a change in leadership, and digital disruption to their business model.

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