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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

American E-Government Service Sectors and Applications

American E-Government Service Sectors and Applications
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Author(s): Donna Evans (Miami University, USA) and David C. Yen (Miami University, USA)
Copyright: 2008
Pages: 8
Source title: Electronic Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
DOI: 10.4018/978-1-59904-947-2.ch157


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Citizens routinely use technology to increase the efficiency of their transactions in every area of their lives. It is, therefore, logical that citizens expect technology to be used to improve the efficiency of their transactions with their government. In response, the United States government has developed electronic interfaces combined with the Internet called electronic government or e-government. E-government is the communication between the government and its citizens, businesses or itself by the use of computers and a Web-enabled presence.

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