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A.I. for Emotional Storytelling in Advertisements
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Author(s): Mitrajit Biswas (O.P. Jindal Global University, India)
Copyright: 2025
Pages: 18
Source title:
Demystifying Emotion AI, Robotics AI, and Sentiment Analysis in Customer Relationship Management
Source Author(s)/Editor(s): Fazla Rabby (Stanford Institute of Management and Technology, Australia), Nasim Ahmed (The University of Sydney, Australia), Amandeep Sehmi (Canterbury Institute of Management, Australia), Rohit Bansal (Rockford College, Sydney, Australia)and Nishita Pruthi (Asian School of Business, India)
DOI: 10.4018/979-8-3373-1867-7.ch011
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Abstract
In the now intensely competitive commercial world, where the attention of the consumer is heavily sought out but a fleeting treasure, advertising has transformed from simply promoting a product. It has shifted into an art form where persuasive storytelling intertwines with marketing one's product. Consumers these days are savvier and bolder. They demand more than information; they demand emotions that reflect their aspirations. The advertising campaigns that are the most memorable and impactful are those that skillfully appeal to the emotions of their target audience. Such campaigns ensure lasting brand loyalty and provoke sustainable behavioural change. But, the shifting of the advertising world has largely changed during this period, owing to Artificial Intelligence (AI). The complicated and complex understanding of humans' underlying motivations, empathizing, and inspiration were all parts of human craftsmanship, but now these resources are altered, supplemented or challenged on many levels by algorithms.
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