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AI Enhanced Micro-Credentials for Efficiency and Accessibility: Using Gen-AI to Improve the Design, Development, and Delivery of Micro-Credentials

AI Enhanced Micro-Credentials for Efficiency and Accessibility: Using Gen-AI to Improve the Design, Development, and Delivery of Micro-Credentials
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Author(s): Jonathan J. S. Kovilpillai (Asia Pacific University of Technology and Innovation, Malaysia), Abtar Darshan Singh (Asia Pacific University of Technology and Innovation, Malaysia), Analisa Hamdan (Asia Pacific University of Technology and Innovation, Malaysia), Kelly McKenna (Colorado State University, USA)and Fahd Ali Raza (Asia Pacific University of Technology and Innovation, Malaysia)
Copyright: 2025
Pages: 42
Source title: Integrating Micro-Credentials With AI in Open Education
Source Author(s)/Editor(s): Gürhan Durak (Balıkesir University, Balıkesir, Turkey)and Serkan Çankaya (İzmir Democracy University, Turkey)
DOI: 10.4018/979-8-3693-5488-9.ch008

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Abstract

This chapter, according to the authors, explores the transformative potential of Generative Artificial Intelligence (Gen-AI) in the design, development, and delivery of micro-credentials, aimed at enhancing efficiency and accessibility in education. By analyzing research from a pilot study conducted at a private university, the chapter delves into AI-driven approaches that improve learner engagement, course completion rates, and learner satisfaction. It addresses the role of AI in personalizing learning experiences, supporting learner success, and ensuring equitable access to educational opportunities. The chapter further examines how AI-powered learning designs can streamline the creation of micro-credentials and deliver them on demand. Additionally, it offers insights into the ethical considerations of integrating AI in education, providing recommendations for educators, technologists, and policymakers on leveraging AI to democratize education effectively.

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