The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
A Study on Customer Satisfaction and Revisiting Intention of Wonderla Holidays Limited
Abstract
Client satisfaction is a term used to describe how satisfied a customer is with a good or service. It is an essential indicator of how successfully a company meets the requirements and expectations of its clients. Wonderla is the largest chain of amusement parks in India. This study aims to determine how satisfied customers are with the level of safety and comfort provided by Wonderla Holidays Ltd. It also focuses on identifying customer revisiting intentions, and to know whether customers will recommend Wonderla for others. It is analyzed that it is very important to formulate effective strategies to connect customers and make them feel special include personalizing the experience, offering outstanding customer service, and establishing a loyalty programed. Maintaining a neat and welcoming workplace, asking for and acting on client input, and providing convenience and comfort all help to increase customer satisfaction.
Related Content
|
Ahmad Ali Jan, Faheem Akhtar, Muhammad Zahid, Liaqat Ali, Mubashir Ali Khan.
© 2026.
18 pages.
|
|
Talal H. Alsabhan, Muhammad Tahir.
© 2026.
22 pages.
|
|
Maryum Bibi.
© 2026.
24 pages.
|
|
Abdulrahman A. Albahouth, Muhammad Tahir.
© 2026.
22 pages.
|
|
Kah Boon Lim, Sook Fern Yeo, Vivian Xin Yee Tan, Cheng Ling Tan.
© 2026.
22 pages.
|
|
Le Thi My Danh, Nguyen Quynh Anh, Ly Thanh Truc, Nguyen Thi Thu Thao, Dinh Thi Bich Phuong, Le Thi Thu Huong.
© 2026.
28 pages.
|
|
Qiu Chuqiao, Amin Jan, Parvez Alam Khan, Haseeb Ur Rahman, Muhammad Zahid.
© 2026.
28 pages.
|
|
|