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Social Computing: Implications for E-Government

Social Computing: Implications for E-Government
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Author(s): Rhoda C. Joseph (Instituto de Empresa Business School, Spain)
Copyright: 2009
Volume: 1
Issue: 1
Pages: 11
Source title: International Journal of Virtual Communities and Social Networking (IJVCSN)
Editor(s)-in-Chief: Subhasish Dasgupta (George Washington University, USA) and Rohit Rampal (State University of New York at Plattsburgh, USA)
DOI: 10.4018/jvcsn.2009010103

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Abstract

This article examines the area of social computing and its implications for electronic government (e­-government). Social computing is a broad term that refers to different products and services that supports human interaction in a computer mediated environment. Terms such as online communities, peer networking, and social software have overlapping meanings with social computing (Parameswaran and Whinston, 2007). E-government refers to the delivery of government services via information and communications technology to citizens, businesses, employees, government agencies and special interest groups. In this article we present a theoretical model for the application of social computing in the area of e-government and we use an analysis of state websites to assess the extent of social computing development in the e-government domain. Our findings indicate that social computing is in its infancy in e-government applications. We make recommendations and analyze the potential value and challenges of social computing in e-government.

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