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Impact of Stress, Burnout on Interpersonal Conflicts: Study of Nursing Professionals
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Author(s): Sangeetha Pai (Manipal Academy of Higher Education, India), Saibal Kumar Saha (St. Xavier's University, Kolkata, India), Samrat Kumar Mukherjee (Sikkim Manipal Institute of Technology, India), Manjari Sharma (Sikkim Manipal Institute of Technology, India)and Ajeya Jha (Arunachal University of Studies, India)
Copyright: 2026
Volume: 15
Issue: 1
Pages: 20
Source title:
International Journal of Reliable and Quality E-Healthcare (IJRQEH)
Editor(s)-in-Chief: Anastasius Moumtzoglou (Hellenic Society for Quality & Safety in Healthcare and P. & A. Kyriakou Children's Hospital, Greece)
DOI: 10.4018/IJRQEH.397926
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Abstract
The purpose of the study is to understand the relationship between stress, burnout, and interpersonal conflicts among hospital nurses in Karnataka, India. The authors propose, in an Affective Events Theory (AET) perspective, that high stress and burnout are antecedents of interpersonal conflicts. A quantitative research method was used, and 636 nurses participated in responding to the stress, burnout, and interpersonal conflict questionnaire. Factorial and regression analyses were used to analyze data, which indicated a significant positive association among stress, burnout, and interpersonal conflict. The investigation suggests stress and burnout are powerful predictors of interpersonal conflict. To prevent the impact of stress and burnout on nursing staff, as well as to ensure a healthy work environment, the study highlights the need for effective interventions, including stress management strategies and policy changes.
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