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Analysing the Impact of Central Procurement Board of Namibia Procedures on Public Service Delivery
Abstract
The study analyses the impact of Central Procurement Board of Namibia procedures in terms of Public Procurement Law (PPL), Procurement Process Management (PPM), and Organisational Capacity (OC) on Public Service Delivery (PSD). The study is grounded in the post-positivist philosophy, a causal-comparative research design, and a purely quantitative method. Moreover, the study used an online structured questionnaire to collect data from the participants. The study reveals positive and statistically significant impacts of PPL, PPM, and OC on PSD, while the absence of PPL, PPM, and OC deteriorates PSD. Thus, concluding that Central Procurement Board of Namibia Procedures are essential for effective public service delivery. In that light, the study recommends that both the policymakers and organisations have a role to play. The policymakers should enforce public procurement law, while the organisation should put more effort into improving PPM and ensure that they have a favourable OC with adequate staff who possess the required skills and knowledge.
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