Workplace Discrimination: The Most Critical Issue in Managing Diversity

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Author(s): Shikha Sharma (Punjabi University, India)and Nimarta Mann (Punjabi University, India)
Copyright: 2018
Pages: 18
Source title: Management Techniques for a Diverse and Cross-Cultural Workforce
Source Author(s)/Editor(s): Naman Sharma (Entrepreneurship Development Institute of India, India), Vinod Kumar Singh (Gurkul Kangri University, India)and Swati Pathak (Invertis University, India)
DOI: 10.4018/978-1-5225-4933-8.ch012

Keywords: Business & Management / Business Science Reference / Management Science

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Abstract

Diverse workforce is now a global phenomenon. The quality of interaction between people of diversified cultures in the organization has significant association with the marketing, managing, as well as human resource functions. The majority organizations are indulging in diversity management programmes so that they can benefit from the varied skills. But discriminatory behaviour against people of different backgrounds than majorities in the workplace act as a hindrance in taking full advantage of workplace diversity. This chapter reveals different forms in which discrimination can arise in a discrimination-free environment. The organizational as well as individual factors that cause discrimination at the workplace are discussed. The aftereffects that are related to discriminatory behavior at work, which render both employees as well as organization at disadvantage, are also highlighted. The chapter will help by highlighting the issue faced by thousands of employees every year and suggesting steps that need to be undertaken to remove discrimination from the workplace settings.

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