Quality of Health Web Sites: Dimensions for a Broad Evaluation Methodology

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Author(s): Álvaro Rocha (Universidade Fernando Pessoa, Portugal)and Patrícia Leite Brandão (Instituto Politécnico do Cávado e Ave, Portugal)
Copyright: 2013
Pages: 15
Source title: Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Isabel Maria Miranda (Municipality of Guimarães, Portugal)and Patricia Gonçalves (School of Technology at the Polytechnic Institute of Cavado and Ave, Portugal)
DOI: 10.4018/978-1-4666-3990-4.ch048

Keywords: Health Information Systems / Medical Information Science Reference / Medicine & Healthcare

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Abstract

The use of a methodology for the evaluation, comparison, and quality improvement of Health Web Sites is justified by its widespread adoption and visibility to Internet users. Due to the sensitiveness of their content and impact on users, health related sites should be evaluated. This chapter proposes three different dimensions for the development of quality evaluation methodologies of Health Web Sites: contents, services, and technical. The authors consider that these dimensions should be addressed transversally, providing an integrated and better overall evaluation.

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Quality of Health Web Sites: Dimensions for a Broad Evaluation Methodology

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