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Operative Role Management in Information Systems
Abstract
Operative role management relates to the commanding officers' work of managing their resources dealing with emergency situations. It concerns assigning and delegating the right roles to the right resources at a specific moment. Role management is commonly understood as system role management, relating to access control and administrative role management. Operative role management is in turn the practical daily work of emergency organizations' personnel and relates to overall resource management. In-depth ethnographic research has been carried out, and the difference between operative and system role management has been distinguished in this chapter. The research concentrates both on the practical work processes of the emergency management staff and on the information systems and their functionalities. Through this two-folded approach, role management approach has been divided into three domains: administrative management domain, operative domain, and their common domain. The chapter focuses on describing the interdependencies between the role management approaches with examples from field studies and findings from literature.
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