Maturity and Metrics in Health Organizations Information Systems

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Author(s): Alberto Carneiro (Universidade Autónoma de Lisboa (CESITI), Portugal)
Copyright: 2013
Pages: 16
Source title: Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Isabel Maria Miranda (Municipality of Guimarães, Portugal)and Patricia Gonçalves (School of Technology at the Polytechnic Institute of Cavado and Ave, Portugal)
DOI: 10.4018/978-1-4666-3990-4.ch049

Keywords: Health Information Systems / Medical Information Science Reference / Medicine & Healthcare

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Abstract

This chapter discusses the issues and choices that researchers and technicians should consider when adapting maturity models to healthcare organizations needs. It discusses the practical utilization of maturity models, including different maners of exploring a model’s usefulness. For a more complete understanding of maturity models and their applicability, the selection of criteria and processes of measurement, called metrics, is briefly reviewed in terms of indicators and daily procedures. Finally, some issues of management information systems security are briefly addressed, along with a note on measuring security assessment.

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