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Enterprise Architecture in Countries with Volatile Governance: Negotiating Challenges and Crafting Successes
Abstract
The growing adoption and use of Information and Communication Technologies (ICTs) in public administration enables global alteration of functions and business processes used by Governments hoping to convert into viable and successful e-governances. The main objectives are not limited to the traditional e-government goals, but also to improve public sector efficiency, transparency, and accountability, and lower cost across all government administrations, thus leading to the reengineering of the public sector. This could happen at different levels. The success rate is related to results achieved in e-democracy, e-transparency, citizen’s involvement in public management, and other controversial outcomes, which may not be welcome in some countries. With the advent of EA, one sees a more comprehensive method of solving customization problems. The number of difficulties and obstacles may increase when dealing with issues related to the transformation into e-governance at the micro level; hence, a more efficient way is to introduce an EA framework where one can leverage these difficulties before the actual transformation.
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