An Empirical Study of Knowledge and Organizations

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Author(s): Andrew Doswell (Glasgow Caledonian University, Scotland)and Vivien Reid (Glasgow Caledonian University, Scotland)
Copyright: 2002
Pages: 11
Source title: Knowledge Mapping and Management
Source Author(s)/Editor(s): Don White (University of Lincoln, UK)
DOI: 10.4018/978-1-931777-17-9.ch006

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

An empirical investigation into perceptions about the handling of knowledge in organisations. The findings are based on replies to a non-random postal questionnaire based survey. The respondents were the senior human resource management (HRM) and information technology (IT) specialists at the 60 largest Scottish companies (as measured by market capitalisation). The findings in the main confirm both ideas in the literature in general and the findings and conclusions from previous studies including Alavi, and Leidner (1999). In addition some new aspects are reported which can be construed as showing support for the idea of professional groupings holding onto knowledge and for the existence of ambivalence towards the emphasis placed on the role of IT in conducting KM.

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An Empirical Study of Knowledge and Organizations

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