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Cross-Cultural Conflicts: Concept, Causes, and Elucidations
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Author(s): Narendra Singh Chaudhary (Symbiosis International University, India)and Radha Yadav (Jaipuria School of Business, India)
Copyright: 2018
Pages: 18
Source title:
Management Techniques for a Diverse and Cross-Cultural Workforce
Source Author(s)/Editor(s): Naman Sharma (Entrepreneurship Development Institute of India, India), Vinod Kumar Singh (Gurkul Kangri University, India)and Swati Pathak (Invertis University, India)
DOI: 10.4018/978-1-5225-4933-8.ch005
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Abstract
The authors discuss in detail the meaning of conflict, cross-cultural conflict, the reasons for the conflicts, and its impact on overall organization performance and productivity. The authors also highlight and discuss the various strategies that can be worked out to reduce and resolve conflicts amicably and how to use conflicts for the betterment of the organization. The authors also focus upon the various issues and concerns that need to be taken care of while handling the conflicts and resolving them effectively. The authors have also drawn attention towards the future research perspectives, which will help organisations and management to address the cross-cultural conflicts and utilizing them for the betterment of the organisation in a constructive manner.
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